You can relax when shopping here: All orders include a 90-Day Money-Back Guarantee+90-Day Free Returns.

[Shop With Full Protection & Confidence]

If You're Not 100% Happy In 90-Days:

Return For Free & Get A Full Refund.

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90-Day Money-Back Guarantee:

Order With 100% Peace of Mind.

[How To Request A Return]

→ Contact Our 24/7 Support ←

1. Tell us why you're not happy.

2. Provide us your e-mail receipt.

3. When accepted, we'll help you return.

4. We'll pay for the return cost.

5. Once returned: get refund/exchange.

*Please use the guarantee with legitimacy - refunds can be rejected if you don't have a legitimate reason.

If you have a legit reason:

• You get a 90-Day Guarantee from the day of arrival with Free Return.

All our shoes are 100% original and brand new, but in the unlikely event that the quality or size is not as you expected, we totally understand - and have got your back with a free exchange or full refund. The only reason we don't offer a refund for is: Buyer's Remorse - If you're not 100% sure about an item, it's best to hold off on the purchase. We're here to make sure you're completely satisfied with your Sneaker Leader order.

Here at SL, we're so confident about our brand shoes and services, that we offer a 3-month free return policy. This means you have 90 days after receiving your package to request a return.

To be accepted for a return; Your items must be in the same condition as when you received them: unworn or at least unused outside (Items that were tried on indoors is OK), in resell-able condition, with tags, and in its original packaging. You’ll also need the receipt.

When your return request is accepted - we’ll help you return it for free with instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted. You can always contact our 24/7 customer service for any return questions.

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[Exchanges]

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted and you've got the money back, make a separate purchase for the new items.

[Quality Guarantee]

SL® only sells 100% new and authentic shoes, but if you still encounter any issues - please contact us and let us know within 90 days of receiving your package, and we'll do everything we can to investigate and offer the solution you want.

In the unlikely event that you get a damaged item - we'll cover the cost of a new order.

We'd much rather fix any problems and send a free replacement order, to make sure you're happy with your order - If that's not possible and you don't want to wait for a new order to arrive, tell us that when you reach out, and we'll give you the money back.

Our goal is to make sure you become 100% satisfied with all our products & services, and leave happy every time.

If you experience any problems with your order - please inform us within 90 days of receiving the package, and our quality control team will validate your claim, then send a free replacement as quickly as possible or give you a full refund.

[Lost Orders Policy]

This rarely happens but in the unlikely event of a lost package: we'll send you a new package for free, or refund all your money back. For packages lost in transit, please contact us - we'll be happy to help you.

[Damages and Issues]

Please inspect your order upon reception and contact us immediately in the rare case that an item is defective or damaged, so we can investigate and resolve the issue.

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Sneaker Leader® will inspect returned products upon arrival, and once approved, an immediate refund will be made to the original form of payment.

Please note that return packages must be in their original packaging and include the following information: customer name and reason for return.

You can expect the money back in your bank account within 1-3 business days after your return has been approved, and a refund has been made.

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For more information about our Refund Policy, if you have questions, issues, a request, or if you would like to file a complaint - contact customer service:

• 24/7 Human Live Chat Support

• Phone Call/Text: (562) 609-6311

• E-mail: TheSneakerLeaders@gmail.com

- The Warehouse & Transport Manager.

✓ Open 24/7 - 365 Days a Year.

Explore our shoes on our instagram

@TheSneakerLeader ®