Frequently Asked Questions (FAQ)

01*

Why Shop Sneakers Online Here?

✓ Original Sneakers ✓ Outlet Prices.



Verified Authentic & 100% Brand New Only:

Secured fresh directly from the original brands.


• Lowest Prices Online with a Price-Promise Guarantee:

Offering the best value with our lowest price commitment.


Free, Safe & Trackable Delivery Worldwide:

Enjoy free, secure delivery with real-time tracking.


Tax-Free, Modern Payments with All-Inclusive Pricing:

No other payments—1-time price covers everything.


Free, Secure & Protective Double-Box Packaging:

Extra protection so your shoes arrive undamaged.


90-Day Money-Back Guarantee to Try Them Out:

Risk-free shopping with our generous free return policy.


90-Day Free, Easy Returns & Exchanges:

Within 90 days of arrival—for flexibility and peace of mind.


• 24/7 Human Customer Service & Live Chat:

Get help anytime with our day-and-night online support.


• Exclusive Access to Limited Editions:

Shop hard-to-find, limited-edition shoes from top brands.


• (BONUS GIFT) Free Socks with All Orders:

Get a free pair of socks every time you order.



Shop 100% brand new, real Nike, Adidas, Bape & more new shoe styles added daily—all at the best prices online.



✓100% Tax-Free ✓Pay 1-Time Only ✓100% Safe Ordering.


1 Price, 1 Payment, 1 Full Package (All Costs Included):

One-time price that covers everything—shoes, accessories, double-box packaging & always free delivery. No other fees, taxes, VAT, or import costs.


02*

How Long Does Delivery Take?

Delivery time varies from country to country, but normally 3-7 working days worldwide.

03*

Where Do You Ship From?

[We Ship From 5 Global Warehouses]

• Gothenburg, Sweden.

• Germany, Europe.

• California, USA.

• China, Asia.

• Vietnam, Asia.



*Always covering your

shipping & import tax.


*As soon as your package arrives, you will receive an update with the latest delivery details via phone notification, email, and/or SMS/text message.


[Shipping Address Terminal Sweden]

Gotland Island, 621 58

Destination Gotland Godsterminal

Gotland's Färje-Trafik / Ferry-Service

- Sweden's Largest Import/Export Shipping Island.


[Inventory Warehouse North-America]

3501 Jack Northrop Ave

Suite #ASX196

Hawthorne, California, 902 50

Los Angeles, USA.


[Inventory Warehouse EU]

Deutsche Post AG, Headquarters

Platz der Deutschen Post, 531 13

Bonn, Germany.


[+more new warehouse locations coming to]

Europe, North-America, South-America, Australia, Africa, Asia & The Middle-East.


04*

Where Do You Deliver To?

✓ • Globally to 6 out of 7 Continents.

— All — Excluding: (x) Antarctica.



Free, safe, and tax-free delivery to 6 continents:



1. ✓ • Europe.

2. ✓ • North-America.

3. ✓ • South America.

4. ✓ • Asia/Middle-East.

5. ✓ • Australia.

6. ✓ • Africa.

05*

Do you offer tracking number for the shipment?

06*

How are your prices so low?

✓ Online-Only Offers:


1. Directly from the warehouse > to you.

2. We keep our costs low so you save more!


- This allows us to cut many costs and offer cheaper prices.


Our unique business model gives us access to first-hand, factory-direct prices, allowing us to offer the lowest prices possible. By keeping all our inventory in global warehouses and selling exclusively online, we eliminate the costs associated with physical stores. This strategy helps us cut many traditional retail costs and pass those savings directly to you, offering cheaper prices without sacrificing quality.

07*

What payment methods do you accept?

We accept PayPal and all major credit cards. Bank-card information is never saved: cards are used only 1-time for buying - then automatically deleted.

08*

Where Can I See Your Shoes And Buy?

At Sneaker Leader, we prioritize your safety and satisfaction by offering both a personalized shopping experience tailored specifically for you, and the comfort of direct online ordering.


*Some of our exclusive outlet sneakers are NOT available for direct purchase on our website. To buy them, or request shoes, you must contact our Authorized Dealers through our 24/7 Human Customer Service staff, who are always available online; ready to help you on the Sneaker Leader® Facebook page or our 24/7 Human Live Chat Support page—24/7, 365.*




• Two Ways to Shop:


1. Shop Online Directly: For your convenience, many of our shoes are available for immediate purchase through our online store. Browse our wide selection, add your favorite sneakers to your cart, and check out with ease. Enjoy the comfort of a quick and simple shopping experience with the assurance of quality, authenticity, and the best price online.


2. Personalized Service for Exclusive Inventory: Some of our exclusive outlet sneakers are not available for direct purchase on our website. To buy these select shoes, or if you have specific requests, you can contact our Authorized Dealers through our 24/7 Human Customer Service staff. They are always available online and ready to help you on the Sneaker Leader Facebook page or 24/7 Human Live Chat Support page.



*They will ensure you get exactly what you want, in the right size, and guarantee 100% satisfaction with your order from start to finish, thanks to our helpful, fast, and friendly before-and-after-sales service.*




• How To Request & Buy Shoes Not Listed On The Website:


Simply send us a message on Facebook or our Live Chat and ask about the specific shoe and size you’re looking for.


1. Message Us: Contact us via our Live Chat or Facebook.

2. Provide Details: Tell us the exact shoe and size you want.

3. Delivery: Our team will find and deliver the shoes to you.


*All orders are shipped from 1 of our 5 global warehouses located across multiple continents: Europe, North America, and Asia. We send out new packages daily, ensuring fresh deliveries directly from the original brands. Affordable authenticity is worth the wait.*

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Sneaker success and nothing else.™